Dell Purchases EMC And Uber Getaway Gone Bad

We dissect Dell’s purchase of EMC, an Uber getaway gone bad, an Office 2016 update, and automated phone customer service. Dell, a traditional consumer PC business, threw in $67 billion to buy EMC, a corporate software, security, and storage enterprise company. We tell the story of how a low-level criminal tried to use Uber as getaway car and was caught red handed. And finally, we dive into the customer service approach of using automated system to direct traffic and how poorly that reflects a company.